Africa MapTrusted Customer Support in Region

We're building the future of
customer support in Africa

Sawabot is on a mission to empower African businesses with world-class customer support tools that are affordable, powerful, and built for the African market.

Our Story

Founded in 2024, Sawabot was born from a simple observation: African businesses deserve the same quality of customer support tools as companies anywhere else in the world, but with features tailored to the unique needs of the African market.

We noticed that existing solutions were either too expensive, too complex, or didn't support the communication channels and languages that African customers actually use. So we built Sawabot.

Today, we're proud to serve businesses across Africa, helping them deliver exceptional customer experiences through our AI-powered omnichannel platform. From WhatsApp to email, SMS to social media, we bring everything together in one place.

Our Values

Customer First

Every decision we make starts with how it benefits our customers.

Innovation

We constantly push boundaries to deliver cutting-edge solutions.

Inclusivity

Building for all African businesses, regardless of size or industry.

Excellence

We hold ourselves to the highest standards in everything we do.

500+
Businesses served
50K+
Conversations daily
15+
Countries
99.9%
Uptime

Built by a team that cares

We're a diverse team of engineers, designers, and support specialists from across Africa, united by our mission to transform customer support on the continent.

Join our mission

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